About Us

Musicstreet is a Family run independent guitar specialists.

We are not just a website......

we have a bricks and mortar store with 100's of electric guitars, acoustic guitars, bass guitars, amplifiers, effect pedals and other instruments and accessories. Backed by our 5-point Customer Service Guarantee our constant aim is to offer our customers the best service in our industry.

 

Hello and welcome to Musicstreet.  I have always been involved with guitars in one way or another having taught guitar from when left school and regular gigging from the age of 16 in various function bands. In 1997 I joined 'Machinehead music guitar shop Hitchin' originally as as a part time demonstrator, learning a lot about MI retail and meeting a great bunch of people along the journey including mentor the late Jeff Pumfrett (indebted for his guidance).

Fast forward to 2014 when I set up Musicstreet. Here with a small team of likeminded guitar enthusiasts we still put customer service at the forefront of our business, every guitar is setup in our workshop prior to sale to the customers specification. Our prices are always competitive and where we can we give you rewards points to spend with us on essential gear.

Call in and say hi, try some great guitars in our relaxed store.. there's always finance options if you can't afford your dream guitar outright.... Cheers for now, Tony 



 

Hi everyone, I am the newest addition to the Musicstreet crew! - (September 2020!) I first came into the industry back in 1997 and since then have worked in various roles from sales to tech and purchasing.

Sammy

Having studied music since being very young, I was very fortunate to have the opportunity to head off to the Guitar Institute - London, back in the late 1990’s. I tend to lean on Blues, Jazz and Country styles as being my favourites to listen to and play. Electric guitar is a real passion for me and as such I love to see how all the different makers interpret the instrument - current personal favourites include a PRS Custom 24 model along with a Fender Custom Shop Telecaster and a ’91 USA Stratocaster that I have nicknamed the ‘Fire’ guitar due to it’s current state! 

Having been welcomed into the Musicstreet family by Tony, Tim, Tom and all the guys, I look forward to hearing from you soon whether it be in store or online. Cheers, Sammy

 

TimTim, also ex 'Machinehead' has joined the team during recent times while tours are 'on hold', normally a touring session musician for many artists and usually seen on the big stages during festivals.  He is not only a great guitar player & Bass player but super creative and a connoisseur of artist coffee.
Tom P,  bass player for some guy with a silly hat who he went to school with andtom p seems to have done ok for himself. Tom joined us earlier in the year during downtime from touring, he has a wealth of knowledge about guitar & bass gear, lots of stories about life on the road and loves old guitars especially with Gibson or Fender on the headstock

 

 

Our goal at MusicStreet

Is to give you the finest selection of guitars, amps, bass, effects in the world, with service which is second to none. Stop by our store when you are in town to meet us in person and experience MusicStreet first-hand. See you soon!


We are passionate

about what we sell and who we sell to, whether you talk to us on the phone about a vintage Gibson, or upgrade the pickups in your Strat. The team here are musicians who pay attention to the details, as well as technicians who ensure that every instrument is setup prior to sale to absolute perfection.

In 2014 MusicStreet........

was established by longstanding music industry retailer Tony Rawson (formally Manager of Machinehead Hitchin 'Jeff Pumfrett era' ), with the ethos of customer satisfaction comes first alongside high quality products and the best customer service possible.

Our staff are not paid on commission; we are here to listen and help you select the exact right instrument or accessory for your particular needs. No pressure at Musicstreet

We offer only the best in PRS, Patrick James Eggle, Rock n roll relics, Duesenberg, Fender, Ibanez, Squier, Maton, Martin, Musicman, Tanglewood, amps from MatchlessBlackstar, Orange, Fender amps, Hamstead Soundworks, Marshall, Victory, Yamaha and many other brands.

At Musicstreet our customers come first. We make sure that all staff are fully trained to offer both assistance and support for all new and existing customers, with our own in-house technicians making sure that all products dispatched are in a perfect playable condition.

We offer part exchange on new and second hand items at ver competitive rates so if you're after a bargain check our used guitars section frequently

All of our products are new and sourced from each manufacturer`s official UK distributor. Musicstreet are main dealers for each product range found on the Musicstreet.co.uk site. This means we can offer the lowest prices and the most effective forms of warranty and product guarantees. If you are looking for PRS guitars, Martin or Ibanez guitars, Blackstar, Marshall, Orange or Victory amps or other instruments, MusicStreet is the online guitar shop for you.

We cater for all musicians, whether touring professionals or those picking up their chosen instrument for the very first time. We take enormous pride from the fact we can provide the level of support and assistance which will, we hope, make our customers loyal and to make sure that Musicstreet.co.uk is bookmarked for all future purchases.

Musicstreet`s 5 Step Customer Service Guarantee

1. Pricing

We offer, what we feel and have seen as, some of the lowest prices on stock found anywhere in the UK. As we buy products in bulk from distributors we can pass the savings back to you. We do not, however, substitute quality for offering the cheapest prices. Each guitar or accessory that leaves our warehouse has passed the quality tests from our in-house technicians.

2.Service 

Whether over the phone, in our shop, or through email we pride ourselves in offering unparalled levels of response and information. We`re well aware that issues, though minimised, can develop with instruments or delivery services. With this in mind, we offer a response rate second-to-none in the industry.

3.Assistance

Our team is comprised of musicians who can offer both their own opinion and unbiased information relating to any product on our site. If we can`t answer your question, we make sure that we find somebody that can! This includes both pre-sales and after-sales. If you`re struggling with the instructions, call us, and we`ll be glad to assist!

4.Range 

Our products are sourced from each manufacturer`s own UK distributor. Whilst we don`t shout about the fact we have every possible guitar or contraption available in the UK, we only source products we feel are of the quality and value that our thousands of customers expect from us. Saying that, if there is a product we have overlooked, tell us and we`ll source it for you!

5. Convenience

You can order your products 24/7 through musicstreet.co.uk. - ordering is simple and there are lots of different ways you can pay, regular credit or debit card, Google wallet, Apple Pay and v12 finance options if you need to spread the payments.

Contact MusicStreet today, for your instruments, repairs and accessories. '